AI Automation – Mentor and Coach
Digital Native · Birmingham, England, United Kingdom
Please note: we can only accept applications from candidates with the right to work in the UK. We're unable to offer visa sponsorship for this role. The Role You'll help apprentices solve real business problems using AI and automation. Working 1-to-1 and in small groups, you'll coach learners to build practical skills they can apply straight back into their jobs, while also working with employers to understand the problems apprentices are solving day to day. It's a varied role — coaching, delivering tutorials, developing materials, and talking to employers. You'll report to a director and, after training, be expected to manage your own time and workload. We're looking for a proactive person who wants to help shape a first-rate offer, with the autonomy to make decisions and take responsibility. We welcome applications for full-time, flexible, or part-time working. If rigid hours have put you off applying elsewhere, we'd love to hear from you. About You We know brilliant candidates don't always tick every box. If you're missing one or two things below but think you could do this role, please apply anyway — we'd love to hear from you. Essential: • A good STEM degree (Computer Science, Maths, or similar) • An MSc in AI or Computer Science with AI, or equivalent demonstrable experience • A genuine interest in emerging AI technologies and in helping others learn • Great people skills and a genuine interest in supporting people to solve their business problems Desirable: • At least a year's industry experience (an industrial placement counts) • Hands-on experience with AI tools such as Copilot, Azure AI, Claude, AWS, Google, or equivalent platforms • Hands-on experience with low-code/no-code automation tools such as Copilot Studio, Power Automate, Claude Code, or equivalent • A solid grasp of LLMs, prompt engineering, and solution development Most importantly, you'll share our belief that what we do matters and makes a real difference to the companies we work with and the people we coach. What You Don't Need • Recent work experience — we welcome returners to the labour market • Every tool on the list — there's nothing that can't be learned if needed • Experience in an education or training setting What You'll Do • Mentor learners to deliver AI and automation projects that create real business value • Work with employers to understand the business problems apprentices are solving • Coach learners through their course materials and check their understanding • Keep our learning materials current and relevant • Run tutorials and workshops • Share your expertise with the wider coaching team • Champion AI and automation across our organisation • Keep a record of your interactions to satisfy regulatory requirements • Safeguard children and vulnerable adults, in line with our Safeguarding and PREVENT policies Professional Development We invest in our coaches. You'll have access to: • Learning and upskilling across a range of tools and industry approaches • Industry certifications • Teaching and coaching qualifications • Internal AI and automation projects About Us Digital Native is led by directors with strategic consulting experience across FTSE 100 companies. We work with around 100 organisations across AI, Data, Software, and Business Transformation, giving us a real-time view of how AI is changing each field in practice. We advise senior leaders on strategy and coach apprentices on delivery. That gives us a rare view of both sides: what leadership wants, and what's actually happening on the ground. Inclusion We're committed to equality and removing barriers so every learner and member of staff can thrive. We welcome applications regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, and we actively support individuals with SEND. If you need this job description in another format, or would like to discuss any adjustments to the application or interview process, please let us know — we're happy to help. Safer Recruitment We're committed to safeguarding all learners. All roles are subject to safer recruitment checks, including identity verification, references, and an enhanced DBS check. Location: Home-based, with occasional travel to London and Birmingham, among others. Salary: £35k-£55 Depending on experience.